Residential Alarm Response
Our professional alarm response service ensures a rapid response whenever your alarm is activated.
The CMS Keyholding alarm response service is provided by our highly trained Key Guards who know how to handle any emergency situation including burglary, fire, gas leaks and floods. They will liaise with your nominated emergency contacts or the emergency services, re-set or arrange repair of your alarm system where necessary, and leave your property secure. If a serious situation has occurred, we will contact you for further instructions or follow previously agreed guidelines as appropriate.
Our Key Guards will also deal with false alarms, ensuring minimum annoyance for your neighbours.
In addition, by using our professional keyholding services, you will automatically comply with police requirements and can be confident that police response services will not be withdrawn from your property at any time.
All-inclusive alarm response services for your home
The CMS Keyholding all-inclusive package includes the full range of emergency call-out services provided by our professionally trained Key Guards.
- Rapid response to all alarm activations.
- Rapid response to all reports of prowlers, break-ins, fire, floods or gas leaks.
- Rapid response to requests from the emergency services to attend.
- Rapid response if you’re locked out or your keys are stolen.
- There are no hidden charges or extra call-out fees no matter how long our key guard spends dealing with your emergency.
Extra services
Additional Key Guard services are available at the fixed call-out rate, including:
- Giving access to relatives, friends or tradespeople by prior arrangement.
- Routine internal and external security checks.
- Carrying out specific tasks in your home such as collecting post or feeding your pet.
