Testimonials

Please note, some names may have been changed to protect our clients’ identities.

I have recently been on holiday in Spain and and because of high winds have had 3 false alarms at our home in UK. Without CMS key holding (Banham Group) who in a most efficient manner liaised with our alarm company and attended our property we would most probably have traveled home. CMS are fantastic and I particularly thank Roger who visited our home and Paul in the office Mr Gold
Superb service and great value for money. Thanks to Paul and Lukas for getting us out of trouble yesterday (not for the first time). CMS are a fantastic and well-priced insurance. I can’t recommend them too highly Mr Kimber
We are on holiday in Spain and the alarm was activated in our UK home. We were informed within a few minutes by CMS Key Holders that there was a potential problem. As we were worried that there could have been a break-in we were connected to the CMS employee who was in sight. His attitude and efficiency were fantastic and he reassured us that all was ok. He checked around our home and reset the alarm. The fee we pay CMS is the best value we have ever had and it sets our minds at rest when we are away. Mr. Gold, London
As usual, I can only praise CMS Keyholding for their professional service. The Key Guard’s name was Paul Williamson on the night that I had my key fobs stolen from my car and he was there, at my premises, before I arrived which was most reassuring and quite amazing. He was calm and efficient and I can only praise and thank you for having such professional employees. Yours faithfully. Mrs Tanous, Fulham
Good Afternoon, Can I add how impressive your surveyor Artur D. was. He is a credit to your company. Warm regards, Mr. Ballard Mr Ballard, Westminster
Can I thank you for your excellent service. The operative who attended was extremely helpful and professional. Every time I have had contact with this service I have been impressed. I would recommend your service to anyone. John Hoerner Mr Hoerner, Kensington
I am very happy with the way the 4 visits were conducted, over the last couple of weeks. The entire process from requesting the visit to execution was very efficient, simple and professional. I thought of providing positive feedback. Well done to your team and thanks. Mr Gandhi, Wimbledon
We would like to express our sincere thanks and appreciation for the excellent service provided by CMS Keyholding and their team. We regretfully had a flood in our house and the team at CMS Keyholding immediately attempted to contact us, as well as make every effort to remedy the matter. While we were away and therefore had to travel back, they were extremely proactive and helpful in monitoring the house, arranged for overnight cover and ensured keys were available to nominated parties, so that the house could be cleaned. We would have no trouble in recommending CMS Keyholding to anyone and again thank them for their help in our time of need. Regards Mrs Erdmann, Wandsworth
Thanks James, much appreciated! Just to say also thanks again for the absolutely excellent service you and your team are providing. Not only in tracking us – but managing the whole process. Both my London-based friends, who also came to our rescue, have expressed how professional your team was. If you want any endorsement from us on linked in, facebook or similar, we are very happy to provide that. Mrs Erdmann, Wandsworth
I would like to pass on my thanks and appreciation for the excellent service your staff provided. I have been in the security industry for over 30 years and have to say it has been a long time since I have used a security service provider who has excelled so much on the first occasion. Both the operators on the ground and your call centre and office staff were outstanding. Aspen Security ConsultantsNeil Wood, CEO
My requests to give access to my flat has been met very professionally. Mrs Baudin, London
If excellent had been an option, this would have been ticked. The service received is always prompt, faultless and without problems. Mrs Kirby, London
Very pleased with the way the emergency call out was handled. Mrs Tyler, Guildford
Colin the Keyholder is just fantastic – really lovely guy. Mrs Sloan, London
A good service compared to others we use in different areas very good. Mr Sawyer, London
This is a great service. Ms Stokes, Weybridge
Excellent service which I have recommended. Mrs Rahman, Tunbridge Wells
Please keep up the good service. Dr Bowden, Hassocks
Good consistent service. Mr Gough, Woking
Service has always been prompt and professional. No complaints. Mrs Thornton, Cheshunt
Always efficient, patient & courteous service. Mrs Bach, Barnet
Thanks for prompt attendance at the property, attendance report comprehensive. Mr Humphreys, Crawley
I find the entire service excellent. Mrs Freeman, Esher
Always very helpful service if we need to call for help! Ms Shah, Epsom
As always your guys are very polite and arrive pretty quickly considering London traffic! Mrs Alvarado, London
All my dealings with CMS have been excellent and professional- Many thanks. Mr Webster, Brighton
I would have no hesitation recommending your services – Thank you! Mrs Singh, Worthing
Extremely nice staff. Mrs Read, Windsor
Called up on 15/02-very helpful, polite, helped me greatly. Mr Maxwell, Dorking
Stephen was really helpful. Thank you. Great service! Mrs M. Patel, Steyning
You are always helpful and punctual. Ms Sharma, Bromley
I have always found your company helpful & responsive, which is why we are going to continue using your services when we move. Mrs J. Chan, Brentwood
We were on holiday in the USA when the alarm went off on a bank holiday. CMS called, they were very helpful and sent Mick to our house. Mick was extremely helpful, called us and kept us regularly updated on what was happening at our property. Thank you. Mrs Sutton, Hounslow
Your Keyguard & office personnel were extremely helpful. I was very grateful for their co-operation in resolving a big problem for me efficiently. Mr Reed, London
Excellent service, keyholders very responsive and responsible when in contact on site. Mr Burke, Croydon
Your staff were incredibly helpful. Mr Coleman, Haywards Heath
Excellent service as always. Mr Ahmed, Brighton
Happy with service once query on account resolved. Miss Pritchard, Crawley
Very happy with the service provided by CMS. Mrs Hussain, London
Roger was fantastic without his effort our holiday would have been spoilt. Mrs Ghilberti, Leatherhead
We are very happy with a service provided by CMS Keyholding. Thank you very much. Mr Green, Worthing
No complaints! Fast & competent services. Mr Hunt, London
Outstanding overall service. Mrs D. Clarke, Croydon
This was the first time I needed a callout – was very impressed with the efficiency & politeness of everyone I spoke to. Mrs Cox, London
Wonderful. Thank you. Miss Edwards, Dartford
Great service; prompt and very polite. Well done! Mr Smith, London